Privacy Policy

Last Updated: October 26, 2023

Welcome to enchanted.top. We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website enchanted.top (the "Site").

Please read this privacy policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined here. If you do not agree with our policies and practices, please do not use our Site.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

1.1 Personal Information

This is information that can be used to identify you personally. We collect this information only when you voluntarily provide it to us, such as when you:

• Register for an account.
• Subscribe to our newsletter.
• Contact us via email or contact forms.
• Make a purchase or transaction.
• Participate in surveys, contests, or promotions.

This information may include:

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (processed by secure third-party payment processors)

1.2 Non-Personal Information

We automatically collect certain information when you visit our Site. This data does not reveal your specific identity but may include device and usage information, such as:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed, time spent on pages, and navigation patterns
• Date and time of access

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and track information about your Site activity. Please see our dedicated Cookies section below for more details.

2. Use of Your Information

We use the information we collect for various business purposes, including:

• To Provide and Maintain Our Service: To operate, maintain, and improve the functionality of the Site.
• To Process Transactions: To complete and manage your orders, process payments, and send related information.
• To Communicate With You: To send you administrative information, such as updates, security alerts, and support messages. With your consent, we may also send you promotional communications about products, services, and offers.
• To Personalize User Experience: To understand how our users interact with our Site and to tailor content and offerings to your interests.
• For Security and Fraud Prevention: To monitor and protect the security of our Site, investigate fraudulent activity, and enforce our terms and conditions.
• For Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

3. Data Protection and Security

We implement a variety of technical and organizational security measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include:

• Encryption of data in transit using Secure Socket Layer (SSL) technology.
• Regular security assessments and vulnerability scans.
• Access controls limiting personnel access to personal information on a need-to-know basis.
• Secure storage of data on protected servers.

Despite our safeguards, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Cookies and Similar Technologies

We use cookies to enhance your experience on our Site.

4.1 What Are Cookies?

Cookies are small data files placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide reporting information.

4.2 Types of Cookies We Use

• Essential Cookies: Necessary for the Site to function. They enable core functionality like page navigation and access to secure areas.
• Performance/Analytics Cookies: Allow us to count visits and traffic sources to measure and improve Site performance.
• Functionality Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
• Targeting/Advertising Cookies: Set by our advertising partners to build a profile of your interests and show you relevant ads on other sites.

4.3 Your Cookie Choices

Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline or delete cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.

5. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., payment processing, data analysis, email delivery, hosting). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
• Legal Obligations: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: For any other purpose disclosed by us when you provide the information, with your explicit permission.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access and Portability: The right to request access to and a copy of the personal information we hold about you.
• Correction: The right to request correction of any inaccurate or incomplete personal information.
• Deletion: The right to request the deletion of your personal information under certain conditions.
• Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in any email.
• Cookie Controls